Tuned Image Sorter v69.6 — portable package troubleshooting ======================================================== Use this guide when the user does not know what to do after an error. 1. The app does not start Check: - The ZIP was fully extracted. - The user runs TunedImageSorter.exe, not a file inside the archive. - The _internal folder is next to TunedImageSorter.exe. - Windows SmartScreen: More info -> Run anyway. 2. CPU or GPU package CPU package: - most compatible option; - CUDAExecutionProvider is not needed; - onnxruntime-gpu is not needed. GPU package: - needs an NVIDIA GPU and a current NVIDIA driver; - CUDA Toolkit and cuDNN installer are not required separately; - _internal\nvidia can be large — this is normal. 3. Environment check CPU: TunedImageSorter_CLI.exe --runtime-preflight GPU: TunedImageSorter_CLI.exe --runtime-preflight --gpu If CUDAExecutionProvider is missing in the GPU package, use the CPU package or check the NVIDIA driver. 4. Input/output errors Rule: input = source photo folder; output = separate result folder outside input. Bad: D:\Photos\result, if input = D:\Photos Better: input = D:\Photos output = D:\result 5. No faces found This can be a valid result if faces are small, blurry, occluded or the photos contain no people. Test with 5–20 clear portrait photos. 6. Some files were skipped Open: reports\problem_files.csv This lists problematic/unreadable/suspicious files. Processing of the remaining photos should continue. 7. Check an existing result folder Use: TunedImageSorter_CLI.exe --result-health --output Reports will be written to: \reports\result_health_check.json \reports\result_health_check.txt 8. Send diagnostics to the developer Use: TunedImageSorter_CLI.exe --support-bundle --output Do not add source photos to the ZIP. Support-bundle collects diagnostics, reports, package identity and result_health_check. 9. Where to look in the GUI - Run / settings — main run path. - Progress — job progress. - Status / errors — Meaning and Action. - Run result — completion summary. - Diagnostics / Support — result-health and support-bundle. 10. What did not change in v69.6 ML/recognition unchanged. clustering unchanged. pipeline stages unchanged. SQLite schema unchanged. project.json unchanged. CSV report schemas unchanged. ordinary Start must run mode=all, not apply-names. v69.6 / Stage 055 — friend-ready README / quick start / troubleshooting polish. If the problem is not resolved, do not share the ZIP as stable; run through RC_CHECKLIST_EN.txt and RELEASE_GATE_EN.txt.